The Worthy Dog products can be purchased on our website, www.trial.theworthydog.com as well as from any of our retail partners throughout the US, Europe and Asia. A list of retailers can be obtained by accessing our Store Locator The WorthyDog.
Our size chart can be accessed here Click. Please note: Measurements are to be used as a general guideline. While we strive to fit as many breeds as possible, some breeds are more difficult to fit due to their unique proportions.
Orders are processed and shipped within 1-2 business days of receipt, Monday-Friday. Any orders placed after 12pm on Friday will be processed the following Monday. You will receive an email with tracking information when your order ships. All orders are shipped from our Ohio distribution center.
Yes, The Worthy Dog ships worldwide. International customers are responsible for all custom duties, tariffs and additional fees that may be due upon receipt.
Orders are shipped via USPS Priority Mail or UPS Ground for domestic orders, depending on your preference. All international orders will be shipped via USPS.
Yes. We can ship UPS next day air, 2-day or 3-day air upon request.
You are able to check your order status in My Account under My Orders.
We will accept returns/exchanges within 14 days of the date of delivery. Merchandise must be returned in the original condition: unused, undamaged and unwashed with the product tag attached. We fully guarantee our products against manufacturing defects in material and workmanship. Refunds will be issued for the full amount paid to the original payment method. Shipping costs are non- refundable.
Please email your return/exchange request to [email protected] and we will email a return confirmation with instructions. Refunds will be issued within 2 weeks after receipt of the return.
Yes. Your credit card and other sensitive information will not be stored on the website for security reasons. There is an option to save that information on the secured payment gateway.
Please contact us at [email protected] Monday-Friday, 9-5 (EST).